Privacy Policy – CryptoFyLab
Last Updated: January 2025
Our Commitment to Privacy
At CryptoFyLab, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
Information We Collect
Personal Information
- Name and contact details (email, phone)
- Account registration information
- Profile preferences and settings
- Communication history with our support team
Usage Data
- Website and platform activity
- Trading patterns and preferences
- Device information and IP addresses
- Cookies and tracking technologies
Financial Information
- Payment method details (securely processed)
- Transaction history
- Portfolio data and trading activity
How We Use Your Information
Service Delivery
- Provide and maintain our platform
- Process transactions and payments
- Deliver educational content and resources
- Provide customer support
Communication
- Send important service updates
- Share educational newsletters (with consent)
- Respond to inquiries and support requests
- Notify about platform changes
Improvement & Security
- Analyse usage patterns to improve services
- Detect and prevent fraud
- Ensure platform security
- Comply with legal requirements
Information Sharing
We DO NOT Share Your Information With
- Third-party marketers
- Data brokers
- Unauthorized parties
We May Share Information With
- Service Providers: Trusted partners who help operate our platform
- Legal Authorities: When required by law or to protect our rights
- Business Transfers: In case of a merger or acquisition (with notice)
Data Security
Security Measures
- Industry-standard encryption (SSL/TLS)
- Secure data centres with 24/7 monitoring
- Regular security audits and updates
- Multi-factor authentication options
Your Responsibilities
- Keep login credentials secure
- Use strong, unique passwords
- Enable two-factor authentication
- Report suspicious activity immediately
Your Rights
Access & Control
- View and download your data
- Update or correct your information
- Delete your account and data
- Opt-out of marketing communications
Data Portability
- Export your data in common formats
- Transfer data to other services
- Receive copies of your information
Cookies & Tracking
What We Use
- Essential cookies for platform functionality
- Analytics cookies to improve user experience
- Preference cookies to remember your settings
Your Control
- Manage cookie preferences in your browser
- Opt out of non-essential tracking
- Clear cookies at any time
Data Retention
How Long Do We Keep Data
- Active accounts: While you use our services
- Inactive accounts: Up to 3 years
- Legal requirements: As required by law
- Marketing data: Until you opt out
International Users
Data Transfers
- We may process data in different countries
- All transfers comply with applicable privacy laws
- Appropriate safeguards are in place
Children’s Privacy
- Our services are not intended for users under 18
- We do not knowingly collect data from minors
- Parents should monitor their children’s online activities
Updates to This Policy
Changes
- We may update this policy periodically
- Major changes will be communicated via email
- Continued use implies acceptance of updates
- Previous versions are available upon request
Contact Information
Privacy Questions
- Advertise: Contact@cryptofylab.com
- Email: cryptofylab@gmail.com